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Refund Policy

A legal disclaimer

  • We are dedicated to delivering the highest quality services to our customers. However, there may be rare instances where services fall short. In these cases we provide refunds in line with our Refund Policy.

  • You are adviced to read our Terms and Conditions along with this policy.

  • By using this website, you agree to be bound by the terms contained in this policy without modification. If you do no agree to the terms contained in this policy, you are adviced not to transact on this website.

  • We offer 5-7 working days refund policy for eligible services.

  • We encourage you to read this before using our services on this website. It will provide you with insight into your rights and what you can anticipate us if you are not satisfied with your purchase.

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Refund Rules

  • We will not process a refund if you have placed the order for wrong service.

  • When you request a qualifying refund, we may return the full amount, deducting any additional costs we while providing the service.

  • Refund shall be considered once the customer shares proper and genuine documents.

  • Once the documents are verified, the refunds are done to the original payment method.

  • Refund request can be done as mentioned below:

    • You may send an email to SwasMobilityinfo@gmail.com​

    • To be eligible for a refund, you have to request a refund within 24hrs just after the booking date and time.

    • You will not qualify for a if more than 24 hours have elapsed since your booking.​​​

Response time

  • Refund are generally processed within 5-7 business days after checking the authenticity of the payment.

  • Refund periods may vary by payment method. We are not liable for errors or delays caused by banks or third-party providers. Thank you for understanding.

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Cancellation of Return Request

  • To cancel a return or refund request, please contact customer care at SwasMobilityinfo@gmail.com. We are here to assist you with any inquiries.

Refusal of Refund request

  • We reserve the right to deny any refund request that does not adhere to our Privacy Policy.

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